HomeAnswersFurnace failed overnight? What to do first in Green Bay
Furnace failed overnight? What to do first in Green Bay
Before you call anyone
Check the thermostat is on heat and calling for it, check the breaker, and check the furnace switch. Replace the filter if it is visibly loaded. Those three checks resolve a surprising share of overnight failures, and none of them cost anything.
The hard stop: gas smell or a CO alarm
If you smell gas or a carbon monoxide alarm sounds, turn the furnace off at the switch, do not relight anything, get everyone out, and call your gas utility. That is an emergency call, not a scheduling call, and no desk should be your first call for it.
Keep the house above freezing
A failed furnace in a Green Bay winter is a plumbing risk as much as a comfort problem. Open cabinet doors on exterior walls, let a slow trickle run on the most exposed faucets, and keep the thermostat fan on if the blower still runs.
Describe it in one sentence
The request that gets handled fastest says what it is doing, not just that it stopped: will not ignite, ignites then shuts off, runs but blows cold, or banging when it starts. Mark it as urgent in the request so it is not queued behind routine work.
What the desk does and does not do
Green Bay Furnace Repair is a free referral and scheduling desk. We are not the company that arrives, we do not dispatch technicians ourselves, and we cannot promise a specific arrival time. We line up an independent local heating company; that company prices the job after seeing the unit.